Holiday Inn Express & Suites Cincinnati Riverfront by IHG

Breakfast was excellent; many options to suitable for anyone's tastes. Room was comfortable, but will say that the "river view" was a pinhole view over top of a cement wall. Basically a great view of the parking lot (LOL), but that didn't make or break our stay. Staff was friendly and helpful!

The facilities were very classy, in excellent condition, and the breakfasts were delicious. The staff was very friendly and helpful. The hotel and room were very comfortable. There was plenty of parking space and the hotel was easy to find and access. We were very pleased.

The public/common areas of the hotel were obviously very well taken care of. This is not a new property but does display a good effort in maintaining cleanliness and overall attention, something most hotels now days fail at miserably. The general corporate mindset is typically at fault for the staff not being allowed to go "above and beyond". This property is in good hands in my opinion. The room showed slight age, however was extremely clean with one exception near the hand grip in the shower. The breakfast was one of the better experiences I have had lately, with ample choices available. On tap was fresh fruit, juices, milk, yogurt, eggs, sausage, great biscuits, good sausage gravy, pancakes you make yourself, and they retain the canister style coffee thermals and not the new fangled coffee syrup in bags. there was a nice selection of pastries and breads available as well. The most refreshing thing I witnessed was a member of staff constantly monitoring the condition of the breakfast area and quickly attending to any deficiency. This is TRUE costumer service. I believe this hotel staff has Your best interest in mind. TWO THUMBS UP !!!

The soaps, the bed, and very clean!

Check in staff member (Beth) was very friendly and helpful. Gave us several tips about going to and from the Reds game. All staff members we came in contact with, including housekeeping, were friendly and accommodating.